Diploma in Tourism Management
R/812/4/0149(MQA/FA8000)09/28
Course Duration: 2 Years 4 Months
A Diploma in Tourism Management is distinctively designed to meet the exponentially rising needs of tourism and related industries, such as travel companies, tour operators, airlines, event management companies, recreation companies, and cruise ships. The programme focuses on the multifaceted nature of tourism, including its economic, social, environmental, and cultural impacts.
Course Objectives
• To provide students with a comprehensive understanding of the global tourism industry, its structure, components, and key players.
• To develop students’ ability to interact professionally with customers, manage client expectations, and resolve issues effectively.
• To provide practical, hands-on experience through internships, site visits, and case studies, allowing students to apply theoretical knowledge in real-world settings.
Key Features
• Courses are designed to blend theory with practical applications, preparing students for real-world challenges in the tourism industry.
• Emphasis on developing essential skills such as communication, problem-solving, customer service, and teamwork.
• Fully accredited by Malaysian Qualifications Agency (MQA) and Malaysian Ministry of Higher Education (MOHE), ensuring that the diploma is recognized by employers in the tourism industry.
Career Prospects
The Diploma in Tourism Management opens a wide range of career prospects across the dynamic and ever-growing tourism, hospitality, and travel sectors. Graduates can pursue diverse roles in the global tourism industry, whether in travel agencies, hotels, resorts, event planning, destination management, or government tourism departments. The skills and knowledge gained from the program prepare students for entry-level to mid-level positions, as well as opportunities for further specialization or advancement.
Common Core Module
• Financial Accounting I
• Computer Applications
• Microeconomics
• Fundamentals of Management
• Fundamentals of Marketing
• Consumer Behaviour
Discipline Core / Specialization Modules
• Introduction to Tourism and Travel Industry
• Geography for Tourism and Travel
• Introduction to Leisure and Recreation
• Tourism Destination Planning and Development
• Transportation for Tourists
• Travel Agency Operations
• Concept of Ecotourism
• Food and Culture in Tourism and Hospitality Industry
• Travel Ticketing
• Computer Reservation Systems
• Local Tour Planning and Operations
• Tourism Promotion and Marketing
• International Tourism Business
• Managing Guest Experience
• International Tour Planning Operations
• MICE
• Entrepreneurship for Tourism
Elective Modules
Select Any Two
• General English
• Business Communication
• Basic Chinese
• Chinese
UC Compulsory
• Communicative English
Career Opportunities
• Travel Agencies & Tour Operations
• Hotel and related Hospitality Industry
• Executive /Supervisor in International and
National Food Chains
• Executive /ln-charge in Hospital and Institutional
Catering
• Executives/Supervisors in State Tourism Development Corporations
Entry Requirement
1. SPM with minimum 3 credits
2. UEC with Grade B in 3 subjects
3. Any other equivalent qualification which recognized by Malaysian Government.